Field Note 04 / Motion

When does motion improve a business website?

Motion earns its place when it explains cause and effect, preserves direction, reveals hierarchy, or confirms an action without delaying the visitor.

7 minute guideMotion strategySeptember 28, 2026

01 / Four useful jobs

Good motion does specific work.

  • Orient: show where a new section came from and how to return.
  • Explain: demonstrate a process, relationship, or change in state.
  • Prioritize: reveal content in an order that matches its importance.
  • Confirm: acknowledge that a control, form, or navigation action succeeded.

When motion has no clear job, removing it usually improves the experience.

02 / Directional memory

Forward and back should feel different.

People build a mental map from movement. If scrolling down moves a horizontal experience right, scrolling up should move it left. If a page folds forward, returning should reverse that relationship.

Consistent direction helps visitors remember where they came from. Random movement makes every section feel disconnected, even when the visual design is polished.

04 / Measure the result

Judge motion by behavior, not applause.

Evaluate whether visitors reach key information, understand the offer, use navigation controls, complete calls to action, and recover easily when moving backward. Pair analytics with usability sessions and accessibility testing.

Remove or revise motion when it:

  • delays access to essential content;
  • causes people to lose their place;
  • competes with the primary action;
  • cannot be reduced without breaking navigation; or
  • performs poorly on common mobile devices.
01 / 05